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Document & Onboarding FAQs

Everything you need to know about uploading documents, getting approved, and how we use AI.

🛡️Training, Fair Play & Disputes
📋Document Requirements
📤Uploading Documents
Physical Aadhaar cards have a front side (photo, name, DOB, UID number) and a back side (address, QR code). Both sides are required.

How to submit both sides together:
  • Place both sides side by side on a flat surface and photograph them in one image, or
  • Scan both sides into a single PDF — one or two pages in the same file
If you upload only the front, your submission will be rejected with "Incomplete Aadhaar — address side is missing".

Tip: If your physical card photo is dark or worn, download your e-Aadhaar PDF from DigiLocker instead — the digital version usually has a better quality photo.
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