This Cancellation and Refund Policy ("Policy") outlines the terms and conditions for cancellation of subscriptions and eligibility for refunds for services provided by StoreStreets.com ("StoreStreets", "we", "us", or "our"), a product of Crawling Bytes Technologies. By subscribing to any of our services, users ("you", "user") agree to this Policy in full.
StoreStreets.com is a subscription-based Software as a Service (SaaS) platform developed by Crawling Bytes Technologies. It is designed for local retailers and businesses seeking AI-powered marketing automation, intelligent deal generation, customer engagement, and hyperlocal promotion solutions. The platform provides access to various tools and services through subscription plans.
StoreStreets.com offers the following subscription plans:
All charges are billed in advance and are non-refundable as detailed below.
By subscribing to any plan, you authorize StoreStreets.com to automatically renew your subscription at the end of each billing cycle using your saved payment method. Renewal charges will be processed without requiring additional authorization unless you disable auto-renewal before the next billing date. StoreStreets.com is not responsible for failed cancellations due to outdated or invalid payment information.
All subscription fees are charged in Indian Rupees (INR) and are exclusive of Goods and Services Tax (GST) unless otherwise stated. Applicable taxes will be added to the final billing amount as per Indian tax regulations.
StoreStreets.com does not offer any free trial or introductory trial period. All subscriptions are considered active from the moment of payment confirmation.
You may cancel your subscription at any time through your account dashboard.
If you cancel your subscription and later choose to return, you may reactivate your account at the then-current subscription pricing. Previous pricing or discounts will not be honored.
All payments made to StoreStreets.com are non-refundable. This includes:
Credits, tokens, or access to AI-powered tools included in your subscription are non-refundable and expire at the end of each billing cycle. Unused AI generation capacity or features cannot be carried forward or refunded.
Discounts, promotional pricing, coupon codes, or limited-time offers applied during subscription purchase are non-transferable and non-refundable. If the promotional pricing ends, the subscription will renew at the standard price.
If you believe you have been incorrectly charged, you must contact our support team within 7 days of the transaction. StoreStreets.com will investigate the claim and, if an error is found, will issue a corrective refund or credit.
We do not entertain disputes raised after the 7-day window.
You are responsible for ensuring that your selected payment method remains valid and up-to-date. StoreStreets.com is not responsible for failed renewal attempts due to expired cards, insufficient funds, or payment gateway errors. Failed payments may result in temporary suspension of your subscription.
Unauthorized chargeback requests submitted to your bank or payment provider may result in immediate account suspension. Any chargebacks determined to be fraudulent or invalid will be reversed, and all outstanding dues must be settled before restoring access.
Refund requests due to billing fraud, duplicate transactions, or system errors may be considered on a case-by-case basis and must be supported by relevant documentation. Approval remains at the sole discretion of StoreStreets.com (Crawling Bytes Technologies).
Temporary interruptions, technical issues, system maintenance, or service downtime do not qualify users for refunds or extensions. StoreStreets.com will make reasonable efforts to restore service promptly but is not liable for losses arising from downtime.
You may upgrade or downgrade your subscription plan at any time. Changes will take effect as follows:
StoreStreets.com (Crawling Bytes Technologies) reserves the right to suspend or terminate accounts at any time due to violation of our Terms of Service, including misuse of the platform, fraudulent activity, or breach of payment terms.
No refund will be issued in such cases.
No refunds will be issued for accounts suspended or restricted due to misuse of the platform, including fraudulent activity, creation of misleading deals, unauthorized access, abuse of AI features, or violation of our Terms of Service.
If you have any questions about this Policy, you may contact us at support@storestreets.com.
StoreStreets.com (Owned and operated by Crawling Bytes Technologies) reserves the right to amend this Policy at any time. Users will be notified via email or platform notice of any significant changes. Continued use of the platform after updates constitutes acceptance of the revised terms.
By using StoreStreets.com’s services, you confirm that you have read, understood, and agreed to the terms outlined in this Cancellation and Refund Policy.